Emergency Command Center


Battalion Chief - Joe Roberson (B2409)

ecc1The Emergency Command Center (ECC) is a secondary Public Safety Answering Point (PSAP) staffed with a minimum of two personnel, 24 hours per day, seven days a week, 365 day per year. Increased staffing can occur depending on significant incident activity or incident potential. The ECC dispatches and tracks resources for all fire departments in Shasta County with the exception of City of Redding Fire Department.

Ten personnel are permanently assigned to the ECC - 5 Fire Captains and 45Communication Operators (Dispatchers). Because of information gathered by 911 callers and by thorough caller interrogation by the ECC Staff, the On-Duty Fire Captain (Duty Officer) is the incident commander "IC" on all incidents from the report of the emergency until the first resource arrives at scene. Fire Captains are seasoned, well experienced personnel that that provide a depth of field knowledge behind the scene. They are delegated the authority to modify emergency responses based on knowledge and information gathered from 911 callers.

The ECC is currently updating the Shasta-Trinity Unit's (FDROP) Fire Danger Rating Operating Plan. This plan provides a framework for fire severity potential and is used to predict the probability of large damaging fires within the Shasta County. Once completed the plan will be used as a guideline for how many fire resources should be dispatched to the scene based on fire spread and potential. The plan was last updated in 1994.  Since then significant population growth has occurred and wildland fuel continuity has changed.

In the Spring of 2011, all radio equipment within the SCFD came into narrowband compliance. To comply with the mandate some radio equipment was removed from service. Approximately 1/3 of the radio equipment has been replaced on a Federal Grant. We are working to replace the remaining radios removed from service.


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